Future Proofing The Retail Banking Industry

Innovative workforce strategies retail banks need now.

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Workforce Strategies Retail Banks Need Now

Business as Usual is a Thing of the Past…

Under pressure from automation, increased regulation and evolving customer expectations, the retail banking industry is transforming. To thrive, banks need innovative people strategies to future proof their workforce and bottom line.

Only 14% of global customers feel extremely confident in the banking industry today.

- “The Relevance Challenge: What Retail Banks Must do to Remain in the Game,” EY, 2016

As the global career experts within ManpowerGroup, Right Management has a unique perspective on the workforce strategies Retail Banks will need to transform in order to win amidst this skills revolution.

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Gain additional perspective on today's retail banking industry from Right Management’s senior leaders.

Upskilling the Retail Banking Workforce

Authors: Phil Holmes, Head of Client Delivery, Right Management

Excerpt from this post:

The retail banking industry is in flux, putting more pressure on organizations to attract and retain the workforce needed to thrive. So, what skills sets are needed to staff the retail banking workplace, and how can leaders put their teams in the best position to succeed?

Click here to read "Upskilling the Retail Banking Workforce"


Career Management Strategies Retail Banks Need Now

Author: Neil McDonald, Associate Director, Marks Sattin (An Experis Company)

Excerpt from this post:

"The global economic uncertainty and stock market volatility has however resulted in an air of cautiousness when it comes to recruiting talent. While the road ahead remains uncertain, proactive planning and management of careers will benefit both individuals and the Bank they work for."

Click here to read “Career Management Strategies Retail Banks Need Now”


Right Management is the global career and talent development expert within ManpowerGroup (NYSE: MAN).  We help organizations become more agile, attractive and innovative by creating a culture of career management and learning that nurtures future talent, motivates and engages people, and provides individuals with opportunities to increase their value throughout their careers.  We improve time to value through our expertise in organizational effectiveness, career management and individual development.  Our approach is centered on the fact that organizations thrive when individuals are successful in their careers.  We’ve spent the last 35 years identifying workforce challenges and developing innovative solutions, enabling our globally informed methods to be time-tested across more than 50 countries.